Tyler Thompson has redesigned the Delta boarding pass. I love it! Who among us hasn’t noticed the awkward, missed opportunity that is this piece of paper millions of people interact with everyday.
His new design is clean and pretty. He thought about how he uses it and how it could become a useful tool for navigating the airport and boarding the plane.
It’s successful for the most part, although I think the target audience for this is me, you and Tyler and maybe not the general public, as we are used to seeing design like this, it may be a bit sophisticated and hard to read for the average flyer. Actually let me correct myself, the non-average traveler, the most general of the public.
I was thinking though, aside from solving usability issues which would be great. There is an amazing missed opportunity in boarding passes.
Boarding passes represent a specific moment and place in time.
I’d like to see the airlines take full advantage of this. Let’s see the day’s news headlines or ‘It happened today’ facts. How about local history, art and statistics. What about statistics or facts about the relationship between the two locations you are traveling. Ooooh, the poetry of local poets on seasonally appropriate topics. I could keep going, but you get the point.
Some airlines are using the unused portion of the print at home boarding pass to provide travel information, this is nice, but my ideas could turn these into collectibles, kinda like posted stamps. Have some imagination Mr and Mrs Airline.
A: KEXP
